Last updated: 21 October 2026
Please note: this statement is provided for information and should be reviewed by qualified legal counsel. It does not replace our Privacy Policy or our Terms of Service.
1. Why we publish this page
We want everyone who visits this website or uses FluenBox to know when artificial intelligence is involved. The EU Artificial Intelligence Act requires transparency when people interact with AI systems and when content is generated or manipulated by AI. In Spain, the Spanish Agency for the Supervision of Artificial Intelligence (AESIA) supervises these rules, and a national AI governance law is in progress. We follow the same approach in every country where we operate.
2. AI on this website
- No AI chat on this website. You do not interact with an AI system when you browse this website or fill in our forms. If we add an AI assistant, it will tell you that it is an AI from the first interaction.
- Text written with the help of AI. Some pages and blog articles are prepared with the help of AI tools. Every text is reviewed, edited and approved by the FluenBox team, which is responsible for its content. Blog articles include a note saying so.
- Images and animations. Illustrations, covers and animations on this website are illustrative and some are created with the help of AI. They never show real people or real events. Cover images created with the help of AI carry machine-readable metadata that identifies them as such.
- Product examples. The Oregon AI conversations, reports, dashboards and scores shown on this website are simulated examples with fictional figures. They are not live outputs of the product and do not contain customer data.
3. AI in the FluenBox platform
- Oregon AI is the generative AI service in FluenBox, built on Claude and NVIDIA Nemotron models. In the platform, Oregon AI is identified as an AI service, so users know when they are working with AI.
- Guardrails defined by each customer: AI global policies, AI data product policies, AI data protection and AI ethics rules apply to every request. See Oregon AI trust & guardrails.
- People stay in control. AI outputs assist people; nothing is put into action without the approval of a named person in the customer’s organisation.
- Your data stays yours. Customer business data is never exposed to the internet, never used to train AI models and never shared with other organisations.
4. Questions
If you have a question about how we use AI, or you believe a piece of content should be labelled differently, write to privacy@fluenbox.com. We review every request.